Our Reassurance Policy
As part of our commitment to reassure you when booking, we have reduced our deposit requirement to just one night and shortened our cancellation policy to one night prior to arrival. And if you do need to cancel, we'll complete our refund process within 2 business days.
TCI Entry Requirements
To help keep visitors and residents safe, the Turks and Caicos Government is currently requiring all travelers to the Turks and Caicos Islands (visitors, tourists and residents) to visit the TCI Assured Travel Authorization Portal to obtain travel authorization prior to arrival in the Turks and Caicos Islands. To learn more, click the TCI Assured Program Q & A . To apply for TCI Travel Authorization, click the TCI Assured Portal.
Curfew
The Turks and Caicos Government has issued a nightly curfew on all islands from 11 PM until 5 AM. All businesses must close at 10 PM on all islands. However, hotels may operate after 10:00 p.m. for their hotel guests only.
CDC Expands Negative COVID-19 Test Requirement to All Air Passengers Entering the United States
The U.S. Government Centers for Disease Control and Prevention (CDC) has announced that starting January 26th, all air passengers, aged two and up, entering the United States from a foreign country must get tested (with results received) no more than 3 days before their flight departs and must present the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. These are Viral Tests only; proof of vaccination will not be accepted. Click here for the CDC information: CDC ADVISORY FOR ALL AIR TRAVELERS ENTERING U.S.
Providenciales health professionals are working with the Turks and Caicos Ministry of Health to develop more testing options and Windsong will communicate these developments on this website webpage as they are announced. The information below is subject to change.
AT WINDSONG
ACCU Diagnostics accudiagnostics@tciway.tc +1 (649) 941-5629
Cost: $50 per person / Lateral Flow Antigen Test (rapid test) / Mon. – Sat. / Results: 24 hours
OR
Cost: $185 per person / PCR Test / Mon. – Sat. / Results: 24 hours
Windsong staff will send ACCU Diagnostics a list of guests who have indicated they
want “on-site” testing and will notify guests of their scheduled day/time to be tested.
For questions, kindly email accudiagnostics@tciway.tc or call 946-8308, or 231-1184.
Please make payment directly to ACCU Diagnostics.
OFF-SITE
OmniCare Medical Clinic www.omnicaremed.com +1 (649) 941-5050
Cost: $185 per person / Mon. – Sat. / Results: 24 – 36 hrs.
Grace Bay Medical www.gracebaymedical.com +1 (649) 941-5252
Cost: $215 per person / Mon. – Fri. / Results: Two Business Days
(*Tests should be taken prior to 10 am to receive results back quickly.)
Please note that guests are required to provide these items at the time of testing:
1) Government issued ID 2) Phone number 3) Email Address 4) Payment
Windsong's Covid-19 Protocols
The safety of our staff and guests is our highest priority at Windsong. As such, we have implemented a range of protocols to ensure that we are doing everything possible to provide a safe environment for all. From Virtual Touchless Check-in to the simple but vital placement of no-touch sanitizer dispenser stations throughout the resort, to the hiring of staff whose sole responsibility it is to repeatedly sanitize every touchable surface in our rooms and resort, to the installation of germicidal air purification UV lights and/or Hepa filters in our air conditioning units, Windsong is ready and excited to host you in paradise. Please our complete list of Essential Daily Covid-19 Protocols below.
To be sure, "We're Better Together" and ask that guests please join us in these four very important practices during their stay:
1) Social Distancing -- Look for our floor decals and stand 6' from employees and other guests. When waiting in line, Stand only with one other person in your group. Ride the elevator only with members of your family/party.
2) Hand Cleaning -- Wash your hands often with our "No Touch" hand sanitizers placed throughout the resort.
3) Cleaning of Hi-Touch Items -- Wipe phones, purses, room cards, door knobs, light switches, etc. with resort provided sanitizing wipes.
4) Respiratory Hygiene -- Avoid coughing on others. Wear a mask or face covering as mandated by the government.
As part of our commitment to reassure you when booking, we have reduced our deposit requirement to just one night and shortened our cancellation policy to one night prior to arrival. And if you do need to cancel, we'll complete our refund process within 2 business days.
TCI Entry Requirements
To help keep visitors and residents safe, the Turks and Caicos Government is currently requiring all travelers to the Turks and Caicos Islands (visitors, tourists and residents) to visit the TCI Assured Travel Authorization Portal to obtain travel authorization prior to arrival in the Turks and Caicos Islands. To learn more, click the TCI Assured Program Q & A . To apply for TCI Travel Authorization, click the TCI Assured Portal.
Curfew
The Turks and Caicos Government has issued a nightly curfew on all islands from 11 PM until 5 AM. All businesses must close at 10 PM on all islands. However, hotels may operate after 10:00 p.m. for their hotel guests only.
CDC Expands Negative COVID-19 Test Requirement to All Air Passengers Entering the United States
The U.S. Government Centers for Disease Control and Prevention (CDC) has announced that starting January 26th, all air passengers, aged two and up, entering the United States from a foreign country must get tested (with results received) no more than 3 days before their flight departs and must present the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. These are Viral Tests only; proof of vaccination will not be accepted. Click here for the CDC information: CDC ADVISORY FOR ALL AIR TRAVELERS ENTERING U.S.
Providenciales health professionals are working with the Turks and Caicos Ministry of Health to develop more testing options and Windsong will communicate these developments on this website webpage as they are announced. The information below is subject to change.
AT WINDSONG
ACCU Diagnostics accudiagnostics@tciway.tc +1 (649) 941-5629
Cost: $50 per person / Lateral Flow Antigen Test (rapid test) / Mon. – Sat. / Results: 24 hours
OR
Cost: $185 per person / PCR Test / Mon. – Sat. / Results: 24 hours
Windsong staff will send ACCU Diagnostics a list of guests who have indicated they
want “on-site” testing and will notify guests of their scheduled day/time to be tested.
For questions, kindly email accudiagnostics@tciway.tc or call 946-8308, or 231-1184.
Please make payment directly to ACCU Diagnostics.
OFF-SITE
OmniCare Medical Clinic www.omnicaremed.com +1 (649) 941-5050
Cost: $185 per person / Mon. – Sat. / Results: 24 – 36 hrs.
Grace Bay Medical www.gracebaymedical.com +1 (649) 941-5252
Cost: $215 per person / Mon. – Fri. / Results: Two Business Days
(*Tests should be taken prior to 10 am to receive results back quickly.)
Please note that guests are required to provide these items at the time of testing:
1) Government issued ID 2) Phone number 3) Email Address 4) Payment
Windsong's Covid-19 Protocols
The safety of our staff and guests is our highest priority at Windsong. As such, we have implemented a range of protocols to ensure that we are doing everything possible to provide a safe environment for all. From Virtual Touchless Check-in to the simple but vital placement of no-touch sanitizer dispenser stations throughout the resort, to the hiring of staff whose sole responsibility it is to repeatedly sanitize every touchable surface in our rooms and resort, to the installation of germicidal air purification UV lights and/or Hepa filters in our air conditioning units, Windsong is ready and excited to host you in paradise. Please our complete list of Essential Daily Covid-19 Protocols below.
To be sure, "We're Better Together" and ask that guests please join us in these four very important practices during their stay:
1) Social Distancing -- Look for our floor decals and stand 6' from employees and other guests. When waiting in line, Stand only with one other person in your group. Ride the elevator only with members of your family/party.
2) Hand Cleaning -- Wash your hands often with our "No Touch" hand sanitizers placed throughout the resort.
3) Cleaning of Hi-Touch Items -- Wipe phones, purses, room cards, door knobs, light switches, etc. with resort provided sanitizing wipes.
4) Respiratory Hygiene -- Avoid coughing on others. Wear a mask or face covering as mandated by the government.
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