Leading With Grace On Grace Bay: Anette Mullings

In the Turks and Caicos Islands, at the heart of Windsong Resort’s effortless elegance and award-winning hospitality is General Manager, Anette Mullings, a leader whose passion for people and place defines the guest experience from arrival to departure.

With a strong foundation in luxury hospitality, Anette brings strategic vision and hands-on leadership to one of Providenciales’ most beloved beachfront resorts. Her approach is simple yet powerful: exceptional service begins with empowered teams and genuine connection. Under her guidance, Windsong Resort has steadily evolved over 20 years, while maintaining the intimate, personalized atmosphere guests return for year after year.

Anette believes true luxury is not only found in oceanfront suites and breathtaking views. It’s felt in the details, the warm welcome, the thoughtful touches, and the intuitive service that anticipates a guest’s needs before they’re spoken. Her leadership style fosters collaboration, positivity, and a shared commitment to excellence across every department.

Her vision for guests of Windsong is simple: “Vacations are special, so when a guest entrusts you with that special moment, it’s how you create those impacts that leave them thinking ‘I will come back’. It’s family.”

As General Manager, Anette believes in ‘walking the job’, so she’s frequently seen around the property, engaging with guests and team members on a personal level, ensuring that every detail reflects the resort’s commitment to excellence. First time and repeat guests look forward to her graceful presence visiting their table at breakfast, starting the day off with a warm smile, and addressing everyone by name with genuine interest in their experience.

Perhaps then, it is no coincidence that over the years, Windsong Resort has earned international awards and acclaim, including World Travel Awards and TripAdvisor Travelers’ Choice. Most recently, the team was delighted to win the 2026 award for ‘Best Service’ in the prestigious Condé Nast Johansens Awards for Excellence, a distinction driven largely by exceptional guest service and consistently high satisfaction scores.

Beyond operations, Anette is deeply connected to the spirit of Turks & Caicos. She values sustainable tourism, local partnerships, and creating experiences that celebrate the island chain’s natural beauty and culture. For her, hospitality is about storytelling — ensuring every guest leaves with memories that feel personal, meaningful, and uniquely ‘Windsong’.

Through vision, dedication, and a genuine love for hospitality, Anette Mullings continues to shape Windsong Resort into not just a place to stay, but a place to belong.