Privacy Policy

WindsongResort.com
 
Windsong Resort is committed to protecting your personal information when you are using our services. We strive to make our services safe and enjoyable environments for you to use. We have created this policy in order to provide comprehensive information about Windsong Resort’s use of cookies across its website. This page sets out the cookies used on our site and how to opt out of or reject cookies.

Collection and use of information

We collect the following types of information about you:

Analytics Information

We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Cookies Information

Cookies may sometimes be used to deliver advertising and marketing messages relevant to you – a practice across the internet and known as behavioral marketing.

Behavioral Marketing Technology

Behavioral Marketing technology gives users and advertisers a more valuable and unique experience by delivering advertising and content that is more relevant to the user. The system we are using is a type of onsite behavioral content marketing, which uses cookies to discover general information about which pages on our sites you visit. It also looks at IP addresses to add general information about the country, city or region in which you are located, along with your domain name (e.g., what internet service provider you use). This information enables you to be grouped with other people of similar interests and places you in a "market segment”.
 
We may then display advertisements on the site, which we believe people in your market segment will find relevant. We consider that this makes the advertising more interesting and useful to you, and also helps us increase the value we get out of the site and from our advertisers, and therefore ultimately gives us a greater ability to invest in great content for the benefit of all our users.
 
We aggregate all relevant information to create the market segments of groups of people. We will at all times seek to comply with the regulatory framework applicable to onsite behavioral targeting technology in our implementation of it. Our "onsite behavioral marketing" functionality is different from other forms of behavioral targeting in that we look at your journey across our website.

Device Identifiers
 
When you access the website by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by Windsong Resort. A device identifier may convey information to us about how you browse and use the Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the service. Some features of the service may not function properly if use or availability of device identifiers is impaired or disabled.

Location Data
 
When you access the service by or through a device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your device. Location data may convey to us information about how you browse and use the service. Some features of the service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

Commercial and Marketing Communications
 
We use the information we collect or receive to communicate directly with you. We may send you emails containing newsletters, promotions and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you service-related emails, purchase and billing confirmations and reminders, changes/updates. You may not opt out of service-related e-mails.

Information we may receive from third parties
 
We may receive information about you from third parties. For example, if you access our websites or service through a third-party connection or log-in, for example, through Twitter or Facebook Connect, by “following,” “liking,” etc. Windsong Resort, that third party may pass certain information about your use of its service to Windsong Resort. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends' user IDs, and your connection to those friends, may be used and stored to make your experience more social, and to allow you to invite your friends to use our service as well as provide you with updates if and when you visit our website or connect with Windsong Resort.

Sharing of your information
 
We will not rent or sell your information to third parties outside Windsong Resort and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below:

Who we may share your information with: We may share your information with third-party business partners for the purpose of providing service to you. Those business partners will be given limited access to your information as is reasonably necessary to deliver the Service, and we will require that such third parties comply with this Privacy Policy.

Instances where we are required to share your information
 
Windsong Resort will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our terms of use or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Windsong Resort, our Users or others.

Sharing certain service type information we collect about you
 
We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.): (i) with our third-party business partners for the purposes described in the section above on “How We Collect and Use Information.” We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

Located in the European Union or other regions
 
If you are located in the European Union or other regions with laws governing data collection and use that may differ from Canadian or U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to Canada, the U.S., or any other country in which Windsong Resort or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
 
Windsong Resort cannot ensure or warrant the security of any information you transmit to Windsong Resort or guarantee that information on the service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third-party sites and services such as social networks. Windsong Resort is not responsible for the functionality or security measures of any third party.

Compromise of Information
 
In the event that any information under our control is compromised as a result of a breach of security, Windsong Resort will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Children’s Privacy
 
Windsong Resort does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at info@windsongresort.com.

Google
 
Google Analytics provides anonymous statistical information for us. They process IP addresses and information from other cookies used on our sites so we know how many page views we have, how many users we have, what browsers they are using (so we can target our resources in the right way to maximize compatibility for the majority of our users) and, in some cases, in which country, city or region they are located.

• _ga: This cookie is associated with Google Universal Analytics. This cookie is used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session, and campaign data for the sites analytics reports.
• _gat: This cookie is associated with Google Universal Analytics, it is used to throttle the request rate-limiting the collection of data on high traffic sites.

Links to other applications, websites, and services
 
We are not responsible for the practices employed by websites or services linked to or from the service or any Applications created by Users of the service, including the information or content contained therein. Please remember that when you use a link to go from the service to another website or access an Application created by another User, our Privacy Policy does not apply to such Applications or third-party websites or services. Your browsing and interaction on any Application or third-party website or service, including those that have a link or advertisement on our website, are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and we do not control any third parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook) and you allow such third-party access to your User Content, you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the website or service.

Opting out of the collection of your information for Tracking / Advertising
 
Please refer to your mobile device or browser's technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents Windsong Resort or its business partners from tracking your browser's activities in relation to the service and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through the service. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at info@windsongresort.com

Changes to our Privacy Policy
 
Windsong Resort may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner, we will update the ‘last modified date.

This privacy policy was last modified on June 3rd, 2025.